The following guidelines apply to all product categories unless otherwise indicated within specific categories.

Like New
Works perfectly. Professionally inspected and cleaned. The product may exhibit minimal signs of usage. Areas of the product that are out of sight during regular usage may exhibit some tiny dents or scratches.

Very Good
Works perfectly. Professionally checked and cleaned. The product may exhibit light and visible signs of usage. Areas of the product that are out of sight during regular usage may exhibit some moderate dents or scratches. Handhelds: The display/screen may have micro-scratches that become invisible once the display in turned on.

Good
The product may show signs of use such as scratches and/or dents. Areas that are rarely visible may show clear signs of wear. Handhelds: The display/screen may have very fine micro-scratches, but these are invisible when the display is turned on.

Acceptable
Works perfectly. Professionally checked and cleaned. The product may exhibit heavy and visible signs of usage. Areas where scratches and dents are present does not hinder normal functionality. Handhelds: The display/screen may have scuffs and scratches that remain visible once the display in turned on, but the screen will not have chips or cracks.