Returns & Refunds

Order Cancellation

If your order is still processing and you would like to cancel it, I can cancel the order upon request. Payment processing fees are non-refundable and will be deducted from your refund.

If your order has been completed but has not yet shipped, I can also cancel it upon request. Any applicable payment processing fees will be deducted from the refund.

Returns After Shipment

If your order has already shipped and you simply changed your mind, you may return the item. Return shipping must be paid upfront by the customer and will not be reimbursed.

A 25% restocking fee will also apply to returns that are made due to a change of mind.

Returns Due to an Issue

If you’re returning an item because there is an issue with it, please contact me first. I’ll initiate an RMA and provide instructions for the return.

If the issue is determined to be covered under the 90-day warranty, I will reimburse your return shipping costs.

If the issue is not covered under warranty, the customer is responsible for return shipping costs.

Important

Please contact me before sending any return. Unauthorized returns may not be accepted or may experience delays in processing.