Send-In Service Instructions

How To Order

  1. Add the Send-In Service to your cart.
  2. Complete checkout. Shipping instructions for my address (FPO currently) will be provided after purchase. USPS customs paperwork is required.

Service Process

  • Console is tested before and after service
  • Internal cleaning and requested mods are performed
  • Return shipping is via USPS Priority Mail, approximately 10 days transit time

Shipping Requirements

  • Pack the console securely
  • Do not include games, controllers, cables, or accessories unless requested
  • Include your order number inside or on the box
  • Ensure the console is functional before shipping
  • Do not require signature confirmation for delivery

Turnaround Time

Typical turnaround is about one week, though many orders are completed sooner. Delays, if any, will be communicated.

Post-Sales Support

Due to the age of these consoles, full hardware warranties are not provided. However, all installed mods are guaranteed to function as intended. Support is available for mod-related issues.

Disclaimer

  • No drop-shipped consoles from eBay or third-party sellers
  • Send only the console required for service
  • Extra items may not be returned
  • Consoles that arrive dead, overheating, or otherwise non-functional will be returned with a partial refund minus a 15% service fee
  • This service covers cleaning, restoration, and modifications only, not hardware repair
  • Pre-existing issues are not guaranteed to be resolved