Send-In Service Instructions

How To Order

  1. Add the Send-In Service to your cart.
  2. Complete checkout. Shipping instructions for my current address (FPO) will be provided after purchase. USPS customs paperwork is required.

Service Process

  • Console is tested before and after service
  • Internal cleaning and requested mods are performed
  • Return shipping is typically via USPS Priority Mail, approximately 10 days transit time

Shipping Requirements

  • Pack the console securely
  • Do not include games, controllers, cables, or accessories unless requested
  • Include your order number inside or on the box
  • Ensure the console is functional before shipping
  • Do not require signature confirmation for delivery

Turnaround Time

Typical turnaround is about one week after your package is delivered, though many orders are completed sooner. Delays, if any, will be communicated.

Post-Sales Support

Due to the age of these consoles, full hardware warranties are not provided. However, all installed mods are guaranteed to function as intended. Support is available for mod-related issues.

Disclaimer

  • No drop-shipped consoles from eBay or third-party sellers
  • Send only the console required for service
  • Extra items may not be returned
  • Consoles that arrive dead, overheating, or otherwise non-functional will be returned with a partial refund minus a 15% service fee
  • This service covers cleaning, restoration, and modifications only, not hardware repair
  • Pre-existing issues are not guaranteed to be resolved